HERBERHOLZ
MEDIATION
SERVICES
Independent expertise for facilitation, effective collaboration, and constructive conflict management.
At HERBERHOLZ MEDIATION SERVICES, we support leadership teams, governance bodies, and HR professionals in facilitating collaboration, strengthening communication, and navigating tension constructively across organisations.
Our work focuses on accompanying important conversations, meetings, and decision-making processes — helping teams build shared understanding, clarify ways of working, and strengthen collaboration early. When tensions arise, we support organisations in addressing them constructively and effectively.
We offer multilingual and cross-cultural expertise to:
Facilitate conversations, meetings, and collaborative processes at key moments
Support collaboration and decision-making across leadership, governance, and team structures
Design and deliver prevention-focused training and workshops that strengthen communication and collaboration
Support organisations in managing and resolving workplace tensions through impartial mediation
Build internal capacity by upskilling teams and leaders in dialogue, facilitation, and resolution practices
Based in Paris and working internationally, our services are available in English, French, and German.
Discreet. Reliable. Aligned with your strategic goals.
Our Services
FACILITATION
SERVICES
Aligned collaboration support
We facilitate conversations, meetings, and collaborative processes. Our facilitation supports clarity, shared understanding, and effective cooperation across teams, leadership groups, and governance bodies, while leaving ownership with the organisation.
TRAINING & WORKSHOPS
Build communication capacity
We design hands-on, tailor-made training sessions that strengthen communication, collaboration, and conflict prevention skills. Our workshops support teams and leaders in navigating challenges early and working together with clarity, confidence, and respect.
MEDIATION
SERVICES
Constructive conflict resolution
We support organisations through moments of tension, whether interpersonal, team-based, or organisational. Our mediation services enable constructive dialogue and sustainable solutions while preserving working relationships and ensuring discretion and confidentiality.
INDIVIDUAL DEVELOPMENT
Focused one-on-one support
We offer confidential one-on-one support for leaders and professionals navigating complex situations or responsibilities.
Individual development creates space for reflection, perspective, and strengthened communication in a trusted setting.
Experience & Partnerships
Our Blog
Testimonials
I have had the pleasure of co-mediating with Angela and I found her to be a mediator of great skill and intuition. She connects with people with sensitivity, warmth, humour and and exceptional active listening skills, giving people a safe place to reflect, then reconnect, and so allowing new paths and possibilities to emerge. I also found her very ethically driven, committed to reflective practice and CPD; highly thorough and professional. I would not hesitate to recommend her to any individual, manager or organisation needing support in finding a constructive path through conflict.
Elaine Hepburn
Head of Informal Dispute Resolution, CMP
We engaged HMS to support the resolution of a workplace conflict involving three parties within one of our project teams. Ms Herberholz facilitated the process with great professionalism, structure, and sensitivity to the different perspectives. Her approach was thoughtfully tailored to the specific dynamics and needs of the parties, creating an environment where everyone felt heard and respected.
Thanks to her independent guidance and the safe space she created, the parties were able to express their views openly, address key issues, and jointly develop workable agreements for future collaboration.
Paul März
Managing Director, fairtrade Messe
I never comprehended the power and value of an external mediator until I worked with Angela. Her professionalism, her ability to build trust and her capacity to deal with the situation in a calm and professional manner really ensures parties get the right outcome from this process.
Not only did we resolve an immediate dispute within our business but she also laid the foundation for improved communication and collaboration moving forward. Angela is also an absolute delight to work with and I would highly recommend her work.
Damion Angus
Group Managing Director, Montgomery Group
Insights & Dialogue
Our commitment to meaningful workplace dialogue has established HERBERHOLZ MEDIATION SERVICES as a trusted voice in conflict prevention and resolution. On this page, we share selected publications, expert interviews, and our LinkedIn newsletter — offering valuable insights for HR professionals, managing directors, and senior executives seeking people-centered strategies to strengthen communication and support organisational health.
NEWSLETTER
"Resolve & Thirve" Stay updated with insights, practical tools, and expert reflections on navigating workplace challenges with confidence.
COMPASS
The Compass supports managers in navigating difficult talks with team members and empowers staff to address concerns or differences with their supervisors.
HANDBOOK
Handbook for professionals: Insights from survey data, practical checklists, and best practices for managing workplace conflict effectively.
ARTICLE
The use of mediation within the Exhibition Industry presents professionals both opportunities and areas for development.
CHAPTER
Ensure the future through mentoring and practice programs for new professionals: Proven formats, and insights to mentoring formats.
Empowering Organisations to Navigate Complexity through Dialogue
Angela Herberholz is the founder of HERBERHOLZ MEDIATION SERVICES and an experienced conflict resolution specialist, supporting leaders and teams across Europe and beyond. Fluent in English, French, and German and based in Paris, she offers multilingual mediation, facilitation, and training services tailored to international organisations.
Since 2010, Angela has specialised in resolving commercial and workplace disputes in sectors such as Business Events, Technology, Energy, NGOs, Higher Education, and Corporate Partnerships. Her focus: helping organisations manage interpersonal challenges, improve internal communication, and align on strategic decisions.
Angela’s professional journey includes key roles at the International Chamber of Commerce and UFI – The Global Association of the Exhibition Industry – giving her a deep understanding of cross-cultural negotiations, complex stakeholder environments, and the pressures of international business.
While Angela leads each engagement personally, she works in close collaboration with a trusted network of seasoned professionals to deliver specialised support when needed — ensuring every solution is tailored, scalable, and effective.
She is committed to enabling respectful, solution-oriented dialogue — creating space for clarity, trust, and sustainable collaboration at every level of an organisation.
QUESTIONS?
Get in touch today. We talk about your challenges and evaluate how I can support you.